Terms of service

Welcome to Loot Sale. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

1. About Us

Loot Sale is an Australian-operated online retail store providing products to customers across Australia.

2. Use of Our Website

By using this website, you confirm that you:

  • Are at least 18 years old or using the site with parental permission

  • Will not use our products or services for unlawful purposes

  • Will not attempt to interfere with the website’s functionality or security

We reserve the right to refuse service to anyone at any time for legitimate reasons.

3. Product Information & Availability

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Products may vary slightly from images shown.

  • Availability may change without notice.

  • We reserve the right to limit quantities or discontinue items.

If an item becomes unavailable after purchase, we will offer a refund or alternative.

4. Pricing & Payments

All prices are listed in Australian Dollars (AUD) and include GST where applicable.

We reserve the right to:

  • Change pricing at any time

  • Correct pricing errors

  • Cancel orders affected by incorrect pricing (a full refund will be provided)

Payments must be successfully processed before orders are dispatched.

5. Orders & Cancellations

Once an order is placed, you will receive an order confirmation email.

Orders may only be cancelled before they are processed. After processing, they must follow our Return & Refund Policy.

We reserve the right to cancel orders suspected of fraud or unauthorised activity.

6. Shipping

Shipping times and conditions are outlined in our Shipping Policy.

Delivery timeframes are estimates only and may vary due to circumstances beyond our control, including courier delays or peak periods.

7. Returns & Refunds

Our returns process complies with the Australian Consumer Law (ACL).

Customers are entitled to remedies if products:

  • Are faulty or defective

  • Are not as described

  • Are not fit for purpose

Please refer to our Return & Refund Policy for full details.

8. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies your rights under the Competition and Consumer Act 2010 (Cth).

Where goods fail to meet a consumer guarantee, you are entitled to a repair, replacement, or refund as required by law.

9. Intellectual Property

All content on this website — including text, images, branding, logos, and design — is the property of Loot Sale and may not be copied, reproduced, or used without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.

  • Our liability is limited to the value of the product purchased.

Nothing in this section excludes rights that cannot be excluded under Australian law.

11. Website Accuracy & Availability

We do not guarantee that:

  • The website will always be available or uninterrupted

  • Information will always be error-free or current

We may update, modify, or suspend the website at any time without notice.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

13. Third-Party Services

We may use trusted third-party providers (such as payment processors and logistics partners) to operate our business. These providers operate under their own terms and privacy policies.

14. Governing Law

These Terms are governed by the laws of Australia and the applicable laws of the State or Territory in which we operate.

Any disputes will be subject to the jurisdiction of Australian courts.

15. Changes to These Terms

We reserve the right to update these Terms at any time.
Changes take effect immediately upon publication on this page.

It is your responsibility to review these Terms periodically.